Refund Policy

At Airexa Store, we strive to ensure that you love your purchase! However, if you're not completely satisfied, we’ve got you covered with our hassle-free refund and return policy.

1. Eligibility for Returns & Refunds
We accept returns and offer refunds under the following conditions:

  • The request is made within [3] days of receiving the product.

  • The item is unused, in its original packaging, and in resellable condition.

  • Proof of purchase (receipt or order number) is provided.

2. Non-Returnable Items
Certain items are non-returnable, including:

  • Opened or used products.

  • Customized or personalized items.

  • Items purchased on final sale or clearance.

3. How to Initiate a Return
Follow these simple steps:

  1. Contact our support team at [Your Email] with your order details.

  2. Our team will guide you on return shipping and provide a return authorization.

  3. Once we receive and inspect the returned item, we will process your refund or exchange.

4. Refund Process

  • Approved refunds will be processed within [X] business days to the original payment method.

  • Shipping costs are non-refundable.

  • If you receive a refund, the cost of return shipping may be deducted unless the return is due to our error.

5. Exchanges
Want to swap your item for something else? No problem! Reach out to us, and we’ll be happy to assist you with an exchange.

6. Damaged or Defective Products
If you receive a damaged or defective item, contact us immediately. We’ll send a replacement at no extra cost!

7. Late or Missing Refunds
If your refund isn’t reflected after the stated period, please:

  • Check your bank account again.

  • Contact your payment provider, as processing times may vary.

  • If the issue persists, reach out to us for assistance.

8. Customer Support
For any return, refund, or exchange inquiries, feel free to contact us at: 📧 [Airexa08@gmail.com]
📞 [8384841984]
📍 [11d/m42 c1 Balaji Nagar Trans Yamuna Colony Rambagh Agra-6]